Management Philosophy


Our primary goal is to provide quality service to our customers. This quality service begins with good management and trained personnel. Our management style is:


From Our President...


"If you asked people what do they think of a cleaning job they would state that it is a degrading job- one for people with little to no education, no skills and no goals. However, that couldn’t be farthest from the truth. A “cleaning job” is a profession that requires skill, precision, follow-thru and customer service to name a few. It is a multibillion-dollar industry with much room for growth both for companies and employees..."


Stephanie Stevens, Founder/CEO

The Stevens Enterprise


The Stevens Enterprise houses three unique companies which provide service, management, and resources to their various clients.

These companies include:


Our Services

We apply a comprehensive, proactive approach to the commercial properties we manage, integrating tenant retention strategies, onsite physical maintenance, and financial support services to maximize investment revenue.

We understand that the needs of every business are different, but the bottom line is the same – real estate decisions that contribute to the bottom line. IPM listens to those needs and creates tailored recommendations to those specific goals.

IPM offers a full range of property and facility management services, both in-house and subcontracted:


Using a variety of industry best practices, our team delivers cost savings in the following areas:

Labor

realignment of tasks and synergistic use of in-house staff and service contractors to increase resource efficiency. Incorporating standards and practices across locations to enable benchmarking.


Utilities

Analysis of both operations and energy procurement to reduce energy costs.


Procurement of Services, Materials and Supplies

Client costs are reduced through consolidated and competitive bidding of contracted services, refinement of work specifications and leveraging of IPM’s volume buying power.


Overhead Support of Facility Operations

Client’s internal overhead costs for Human Resources, IT support, employee training and payroll can be reduced or eliminated.



We apply high standards and sound decision-making to each opportunity that arises. We continually seek to enhance our service capabilities and systems and increase our efficiencies to deliver consistently superior service and performance.


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